If you have any questions, feedback or require further information on any product or service please let us know.
We aim to reply within 24 hours during the working week.
Please note that our operating hours differ over the Christmas period, see below for amended times. For Christmas delivery information please visit our Orders and Delivery page.
Christmas Eve - 9am – 1pm
Christmas Day – Closed
Boxing Day – Closed
Friday 27th December – 9am – 5pm
Saturday 28th December – 9am - 1pm
Monday 30th December – 9am – 5pm
New Years Eve – 9am – 1pm
New Years Day – Closed
We have knowledgeable staff on our Live Help. Simply click the Live Help icon at the top of the page at any time during your visit.
If you prefer speaking to customer services then call us on 01792 560 672
Monday - Friday: 9am - 6:30pm, Saturday: 9am - 1pm.
Alternatively, you can contact us directly by email by completing the online form
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For enquiries about bike replacements, please use the
insurance bike replacement contact form.
For enquiries relating to the Cycle to Work Scheme, please use the
Cyclesolutions contact form.
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